-About Logistics
Q1: I have placed an order, how long will it take you to ship the goods?
Usually can be shipped within 3-5 days.
Q2: What logistics do you ship through customs?
We use air transportation.It will take 3~7days for shipping (depending on the destination country) via UPS, DHL, Fedex, TNT, EMS, Air express, etc.
Q3: When will I be able to track my goods?
After the package is sent, you will receive an email notification containing the tracking number.
Q4: Are there any problems with the goods going through customs?
We will choose a professional logistics and transportation company to ensure that the goods pass the customs smoothly.
- About returns and exchanges
1.All products are strictly inspected before packaging to ensure that the defective rate is less than 1%.
2. If any defects are caused during transportation or improper use,We will send you a substitute in your next order.
3. The buyer is responsible for the shipping cost of the return, and the seller is responsible for the shipping cost of resending the replacement part.
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