FAQ:
Q: What's the process for mass orders?
A: Here's a step-by-step guide to our mass order process:
1) Confirm the model, color, flavor and quantity.
2) We'll send you die-cut files so your designer can create your package design. You'll receive package samples for approval before mass production.
3) Payment terms: 30% deposit + 70% balance before shipping.
4) Production time: 15 working days after receiving your deposit and confirming all customized design files.
5) We'll keep you updated on the production process every day.
Q: What's the process for samples?
A: Here's how our sample process works:
*Confirm the model, color, flavor, level, and quantity.
*Choose whether you want samples with or without our logo.
*Sample cost: Negotiable.
*Shipping cost: To be borne by the client.
*Production time: Within 1-2 weeks.
*lease ensure you can handle customs clearance for your country.
*We'll send you a shipping invoice for your confirmation before shipping the goods out.
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